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SHIPPING

Currency

All prices are in New Zealand Dollars (NZD)

Payment

All payments are processed through a secure payment gateway, Payment Express (DPS). We accept the following payment cards:

  • VISA
  • MasterCard
  • VISA and MasterCard Debit Cards

Countries Supported

New Zealand

100% Online Security

All online transactions that involve data entered by you are carried out via secure encyption (SSL) to ensure 100% Internet privacy.

Price Changes

Although we aim to keep our prices listed on these pages up to date, price variations may occasionally occur - in such a case we will notify you and give you the option to alter or cancel your order without any obligation. We reserve the right to vary our prices without notice.

Tax Charges

  • New Zealand GST is including in all pricing.
  • A tax invoice will be supplied with all orders.

Freight

Freight charges are as stated in the checkout pages.
Orders are normally delivered by NZ Couriers, but other courier providers may be used on occasion
 

Delivery Times

2-3 days is normal delivery time when items are in stock. 6-8 weeks needs to be allowed for items out of stock
Target delivery times exclude weekends and public holidays. These delivery times are for main cities. Delivery to rural areas may take 1 or 2 days longer.
 

Damaged or Lost Items

If you receive damaged cartons please note the damage on the freight carrier's bill or receipt and obtain a copy. Once received contact our customer service department immediately, keeping the original carton packaging and contents intact. If you suspect a shipment has been lost in transit contact us immediately you are aware of this situation (please be sure to allow for normal delivery times)